Call forwarding: send an incoming call to another destination
Short answer: Call forwarding routes a voice call from the number the caller dialed to another telephone destination. It can help a published business contact reach the device someone currently answers.
Store the destination in complete international form and review it when responsibilities change. Forwarding voice does not move the original SMS inbox to the destination handset.
Use the definition to check your setup
Call forwarding routes a voice call from the number the caller dialed to another telephone destination. It can help a published business contact reach the device someone currently answers.
Store the destination in complete international form and review it when responsibilities change. Forwarding voice does not move the original SMS inbox to the destination handset.
Call forwarding: send an incoming call to another destination — points to check
| Review point | CallGlobal guidance |
|---|---|
| Concept | Call forwarding routes a voice call from the number the caller dialed to another telephone destination. It can help a published business contact reach the device someone currently answers. |
| Configuration implication | Store the destination in complete international form and review it when responsibilities change. Forwarding voice does not move the original SMS inbox to the destination handset. |
| Product boundary | Consult the feature list; a glossary term does not identify an included capability. |
Where the CallGlobal line fits
Your number account provides the public telephone identity, its communication controls and the SIP credentials for compatible software. Other capabilities belong to the application or phone system you choose.
Review the live product feature list before relying on an additional function. Number porting, hosted IVR, voicemail, call recording and a public customer API are not included.
Protect the line and the account
- Keep account and SIP passwords private, including in support screenshots.
- Confirm the active rental term before relying on incoming communication.
- Use the complete international number and only an authorized caller identity.
Frequently asked questions
What does this term describe?
Call forwarding routes a voice call from the number the caller dialed to another telephone destination. It can help a published business contact reach the device someone currently answers.
How does this affect practical configuration?
Store the destination in complete international form and review it when responsibilities change. Forwarding voice does not move the original SMS inbox to the destination handset.
Does every telephone concept name an included product feature?
No. A glossary explains terminology. The product feature page and your number dashboard identify the functions provided with a CallGlobal line.
Continue exploring
- DID numbers
- caller ID
- SIP
- forward calls from a virtual number
- second number for business
- travelers use case
- Web dialers: calling through the browser interface
Sources
- IETF: RFC 3261, SIP: Session Initiation Protocol (as of September 2026)