Softphones: a telephone interface made of software
Short answer: A softphone makes a computer or mobile device function as a telephone through an internet connection. It supplies the calling interface while a provider supplies the line and credentials.
Microphone access, an audio device and a correctly registered account are all needed. A successful login alone does not establish that sound will flow in both directions.
Use the definition to check your setup
A softphone makes a computer or mobile device function as a telephone through an internet connection. It supplies the calling interface while a provider supplies the line and credentials.
Microphone access, an audio device and a correctly registered account are all needed. A successful login alone does not establish that sound will flow in both directions.
Softphones: a telephone interface made of software — points to check
| Review point | CallGlobal guidance |
|---|---|
| Concept | A softphone makes a computer or mobile device function as a telephone through an internet connection. It supplies the calling interface while a provider supplies the line and credentials. |
| Configuration implication | Microphone access, an audio device and a correctly registered account are all needed. A successful login alone does not establish that sound will flow in both directions. |
| Product boundary | Consult the feature list; a glossary term does not identify an included capability. |
Where the CallGlobal line fits
Your number account provides the public telephone identity, its communication controls and the SIP credentials for compatible software. Other capabilities belong to the application or phone system you choose.
Review the live product feature list before relying on an additional function. Number porting, hosted IVR, voicemail, call recording and a public customer API are not included.
Protect the line and the account
- Keep account and SIP passwords private, including in support screenshots.
- Confirm the active rental term before relying on incoming communication.
- Use the complete international number and only an authorized caller identity.
Frequently asked questions
What does this term describe?
A softphone makes a computer or mobile device function as a telephone through an internet connection. It supplies the calling interface while a provider supplies the line and credentials.
How does this affect practical configuration?
Microphone access, an audio device and a correctly registered account are all needed. A successful login alone does not establish that sound will flow in both directions.
Does every telephone concept name an included product feature?
No. A glossary explains terminology. The product feature page and your number dashboard identify the functions provided with a CallGlobal line.